Terms and Conditions

TERMS OF USE

These General Contracting Conditions regulate the use of the website halteras.es owned by SANDRA CASTELLA (hereinafter HALTERAS), with address at 4405 Jager Dr NE, STE C4 PMB 1068, Rio Rancho, NM 87144 United States, e-mail info@halteras. es and telephone 658 99 14 39 with EIN 35-2826548.

HALTERAS is the owner of the HALTERAS brand. It is also the owner of the domains (hereinafter the SITES):

Halteras.es
Halteras.com

Consequently, any transaction carried out through the SITES of said brands is formalized with HALTERAS.

You can contact the entity by any of the following means:

1.- Customer Service Telephone: From Spain: +34 635 60 71 08

2.- Email: info@halteras.es

The products contained in the SITES are offered to Spain and consequently comply with Catalan (company headquarters), Spanish and European regulations.

Any order made on halteras.es necessarily implies as an essential, determining and indispensable condition, the unreserved acceptance by the Client of the General Conditions of use in force on the day the corresponding order is carried out. Furthermore, the Client acknowledges that the acceptance of these conditions will imply their application to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to their attention.

Without prejudice to the provisions of these Contract Conditions, the CLIENT is subject without reservation to compliance with the rules established in the Legal Notice of the SITES.

HALTERAS may, at any time, modify the existing commercial offer on the SITES, both in terms of products and prices, promotions and commercial and service conditions.

In principle, the information on commercial purchase conditions offered on the SITES is accurate and is current as long as it appears published in said medium. However, exceptionally, there could be an accidental typographical or similar error and completely beyond the control of HALTERAS. If the error had been decisive for the CUSTOMER to acquire the product, he may cancel the purchase at no cost.

The products offered and their characteristics will appear on the screen in each case.

• Prices will also appear on the online shopping SITES. The prices offered include VAT.
  In the SITES where the purchase is made after preparing the budget, the agreement in each case will be followed with the contacted salesperson, who in any case will provide the CLIENTS with all the necessary information in writing.
  In relation to shipping costs, the provisions that define such costs and their conditions will be followed. 

  The commercial and contractual information offered on the SITES is provided in Spanish. The formalization of the contract and the communication with the CLIENTS will also be carried out in said language.

USERS

In order to acquire any of the products shown in HALTERAS, you must be legally qualified in accordance with the Spanish Legal System.

PURCHASE OF STANDARD PRODUCTS (COLLECTION)

Standard or collection products are those that you can buy at HALTERAS without requesting their individualization. With the purchase of standard products, by clicking the “buy” button you make a binding purchase offer.

Before sending the binding order, you can at any time review the order data (merchandise, quantity, price, shipping and payment method) and, if necessary, modify it. The order process can be canceled at any time as long as the cancellation is communicated by e-mail to orders@halteras.com before the shipment is confirmed. If the order has already been sent but the client still wants to continue with the cancellation, HALTERAS will refund its value less the cost of shipping and subsequent return.

The confirmation of the entry of the order is made with an automatic email immediately after the order is sent, this does not imply the acceptance of the offer by HALTERAS.

If due to a computer error there is a mistake in the prices, HALTERAS reserves the right to cancel and refund said order.

PURCHASE OF CUSTOMIZED PRODUCTS

Personalized products are those that have been individualized by the client, so that they are made according to the client’s concept, for example: design, colors and / or the incorporation of logos.

HALTERAS will send you an estimate by e-mail with the price and conditions for customizing the product.

After sending by us the: control design, budget and delivery conditions for verification, you must send HALTERAS your confirmation by email within a week after arrival. With the receipt of this confirmation on your part the contract is closed. You will receive confirmation from HALTERAS by email.

An order will be considered firm ONLY when it meets these premises:

Online order confirmation, after having filled in all the details of the order.
Payment of the indicated amount.

The absence of either of these two conditions will be considered for all purposes as an invalid order, without the possibility of claim by the client once the management period

HALTERAS provides customized products with no minimum quantities.

All personalized orders will be considered FINAL and FINAL orders, with regard to, among other aspects, the design, size, quantity and garments purchased.

Changes or returns of the garments will not be accepted, since they are personalized garments and manufactured expressly and on request, except in case of manufacturing defects.

Changes to the order will not be accepted once the order management period has ended, at which point the manufacturing process of the personalized garments will start.

The estimated delivery date of the orders will be agreed between the salesperson and the client after confirmation of the control design. It will be made from the closing date of the same, and in compliance with the pre-agreed delivery times.

PRICES

The prices indicated are the final prices. They contain the relevant taxes, especially VAT and all other price components.

Shipping costs will be detailed separately on the invoice.

For customers outside the EU, all prices indicated are understood to be net prices. The determining criterion is the delivery address. In the event that, according to the legal provisions in the receiving country, value added tax is applied, this will have to be paid additionally when the merchandise is received. In addition, import duties may apply, which must be paid additionally by the customer when he receives the merchandise. The amounts mentioned above will be charged either by the customs authorities or by the transport company in charge of the shipment.

The price also includes transport and packaging costs. The customer will assume a global amount for postage which may vary according to the value of the order and the place to which it should be sent, with consideration of a possible surcharge for delivery in a remote area.

PAYMENT METHODS

Payment will be made through any of the following means:

Credit or debit card purchases;

The user must provide the name of the cardholder, the number, the expiration date and the CVV. All information will be processed through the bank’s POS.

PayPal

The client must have an active PayPal account and follow the instructions that appear on the screen and provide in the corresponding form the appropriate information required by PayPal to make the payment effective.
When you pay through PayPal, your bank details and / or credit or debit card numbers are stored on the servers of said company. HALTERAS does not have access to your financial data at any time during the purchase nor does it collect or save any information related to said data.

PayPal enables consumers with email to send payments over the Internet safely, conveniently, and cost-effectively. The PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution.

For more information you can visit the PayPal website: http://www.paypal.com.

Wire transfer

Payment by bank transfer must be made by entering into account the value of the order placed, including in the CONCEPT box the reference of the order and the name and surname of the buyer.

Account details where you must make the deposit or transfer:

Account holder: David Mateos Moreno (Weightlifters)
Account number: 01824890040201707284
IBAN: ES2001824890040201707284

Once the amount of the order in your name has been entered into our account, the material will be shipped.

Keep in mind that depending on the entity from which the transfer is made, it may take up to 3 days to become effective in our account.

If you have any questions about a transfer made, please contact HALTERAS by email at orders@halteras.es attaching proof of the transfer made, order reference and name of the buyer and we will indicate the status of your purchase process.

Together with the material you will receive the invoice corresponding to the purchase made.

In the SITES where electronic contracting is not carried out, the means to be used will be the one agreed by the CLIENT with the commercial.

SHIPMENTS

At Halteras we know that when you place an order through halteras.es, you are looking forward to receiving it. That is why we have thought of the best way to get your garments in perfect condition and in the shortest time.

The products offered through the SITES will be available as long as HALTERAS has them in stock. The CLIENT will be informed in any case of this circumstance.

The products of the Collection of Dumbbells have the following approximate delivery time of 24-48h from the date of formalization of the order and may suffer additional delays due to overproduction. In any case, the customer will be informed of the estimated delivery date.

The delivery period will be extended, without the need for communication from HALTERAS, if the customer has not complied with the payment obligation.

If eventually a product is not available, this circumstance will be communicated to you and you will be offered the option of a new delivery period.

SHIPPING RATES COLLECTION AND CUSTOMIZED:

PROPERTY RESERVATION

The merchandise will remain the property of Halteras until the payment requirements included in the budget are met.

The intellectual and industrial property rights of the products offered through the SITES belong to CIRO SPORT or third parties that have authorized their use to CIRO SPORT. The CUSTOMER, by the fact of the purchase, does not acquire any of these rights and is prohibited from reproducing, transforming, publicly communicating or disseminating the designs and / or logos and / or brands, in the terms required by current regulations.

The acquisition of any product subject to intellectual property owned by CIRO SPORT or on which CIRO SPORT has a license will be executed exclusively for the personal use of the CLIENT, without being able, in any case, to communicate it or assign its use to third parties. This license, therefore, is non-transferable.

Any use by the CLIENT of signs, designs or similar, subject to intellectual and industrial property rights, unless the express and unequivocal consent of their legitimate owner concurs, is an infringement of legality and may be denounced and prosecuted by all parties. legal means.

COPYRIGHT / THIRD PARTY RIGHTS, LIABILITY RELEASE, INADMISSIBLE DESIGNS

If the client submits their own motif or exercises any other type of influence on the product (eg text customization), the client assures HALTERAS that said design, text and motif are exempt from third party rights. The client will be solely responsible for any violation of copyrights and samples, of the rights of the protection of the personality or of the rights to the name. The client also ensures not to violate the rights of third parties by individualizing the product. Mainly, in the case of using legally protected logos, images, slogans, fonts or designs, the client is responsible for obtaining an authorization from the legal owner in writing and presenting it to HALTERAS without being requested.

The client will release HALTERAS from all the demands and rights that are enforced for the violation of such rights of third parties provided that the client is responsible for the breach of duty. The client will be responsible for all defense expenses and other damages caused to HALTERAS.

Designs that contain images or inscriptions or other wishes of the client that affect the privacy of the rights of third parties, that contain pornography, intended for the distribution of prohibited propaganda or incite to commit crimes or participate in them, will not be produced by HALTERAS.

In particular, clubs should be aware of the possible policies and guidelines of their leagues and associations regarding their apparel. HALTERAS does not assume any obligation or responsibility for possible infractions.

Product labeling, self-promotion and personal rights. All the products supplied by HALTERAS generally contain:

One or more logos and / or HALTERAS texts in a visible way.
A wash label with HALTERAS logo and / or text.

In addition, other materials of the textile product may bear the HALTERAS logo, such as the grip on the leg or zippers.

HALTERAS has the right to present its products on its website (on-line shop), in its catalogs (and online catalogs) as well as in other forms of product presentation, advertisements, etc. regardless of its form (electronic or written), and in exhibitions.

HALTERAS may mention the client in different media as a reference. This also includes the mention and use of any of the protected names or logos. HALTERAS will not be obliged to mention the client. The client may restrict or prohibit being mentioned by HALTERAS.

In the case of production error or overproduction, HALTERAS reserves the right to use said products as samples available to other clients or to be used in internal controls.

CONSUMPTION

You can submit a claim sheet before consumption. Download the sheet in the following link, fill it in and send it to us by email to pedidos@hateras.es

RESPONSIBILITY

HALTERAS excludes its liability to the client for slight negligence, provided that this does not affect essential contractual obligations, damages derived from an injury to life, body or health or the guarantees arising under the Law of Liability for Defective Products . The same applies to offenses by the agents or legal representatives of HALTERAS. An essential contractual obligation occurs in the obligations whose fulfillment allows the correct execution of the contract or in which the client can and must rely on its fulfillment.

HALTERAS ‘liability to an employer for slight negligence of an essential contractual obligation is limited to foreseeable and typical damages.

CHANGES (ONLY SPAIN AND PORTUGAL)

Changes can be made between similar Collection products, this means that size changes of the same product are accepted.

The shipping costs arising from a change in size, color and / or model will be borne by the customer: return of the garment to Halteras and reshipment of the new garment with the size selected later.

In the event that you have purchased a model and want to exchange it for another with a lower amount, the difference will not be refunded, but a discount voucher equivalent to said difference will be delivered to exchange for the purchase of our products. Any questions and / or clarification please let us know by email to orders@hateras.es

If you want a different product for a higher amount, please return the garment and pay the difference in price in relation to the new garment to be purchased in order to proceed with its shipment. Any questions and / or clarification please let us know by email to orders@hateras.es

In all cases, you must specify the reference of the purchase contract, the amount thereof, attaching a copy of the invoice and indicating the size, color and model that you have purchased and the one you want us to send you.

For all cases that involve a change in size and / or model: after collecting the garment at your home, we will proceed to check that it is in perfect condition, being so we will proceed to send the new garment. This entire process takes a variable time depending on the purchase address of the product.

CUSTOMIZED items will not have an exchange option.

HOW DO I START THE RETURN PROCESS

The CUSTOMER may return any product as long as it is justified as a cause of a manufacturing defect, stain, sublimation error and / or any factory-derived problem. Said return is subject to verification by HALTERAS of the manufacturing fault.

In case of return, we will proceed as follows:

1. Inform Halteras of the reason for the return by email: pedidos@halteras.es: The corresponding order number, the date of purchase of the item, the address where it was sent, personal data and email used in the purchase.
2. Proceed by the customer to send the garment to the following shipping address: …………. The customer will be responsible for the shipping costs of the maillot.
3. At the reception of the garment, Halteras will study it and verify the incidence transmitted by the client.
   Halteras will inform the client of whether or not to proceed with the return as the reasons for return transmitted by the client are valid or invalid.
4. Said return is subject to verification by HALTERAS of the manufacturing fault.
5. In the case that they are valid reasons: the new garment will be sent to the address provided in the initial order if it is not changed. And a payment will be made into account of the expenses that the shipment of the garment to our facilities entailed. Said payment will be made effective within a week after receipt and final confirmation of the product sent.

In the event that the reasons for the return are not valid: The original garment will be returned without change and the customer assuming the shipping costs derived from said return by debiting the account after completion of said shipment.

HALTERAS reserves the right to reject returns communicated or sent after the deadline, or garments that are not in the same condition in which they were received.

Any transport operator that is not one of those offered by HALTERAS, will be under the responsibility of the client. HALTERAS is not responsible for loss or damage by independent carriers.

RIGHT OF WITHDRAWAL

The CLIENT will have a period of fourteen business days from the receipt of the order to terminate the contract and return the product purchased without the need to invoke cause and without any penalty. For hygiene reasons, the right of resolution indicated in the case of purchase of products that are understood as underwear as well as consumable goods is excepted.

In case of withdrawal, the CUSTOMER must communicate his desire to terminate the contract in writing to orders @ halteras by specifying the reference of the purchase contract, the amount thereof and attaching a copy of the invoice.

The CUSTOMER may return any product, except those indicated, as long as they have not been used and retain the condition “AS NEW”.

If the product delivered to the CUSTOMER outside of the request, it will be replaced by the correct one at no cost to him, in the same way as if the delivered product was broken, damaged or in poor condition. In the latter case, the CLIENT must indicate this in writing on the delivery note and send an e-mail to the address orders@halteras.es specifying the reference of the purchase contract, the amount thereof and attaching a copy of the invoice, within a period Maximum of 48 hours since HALTERAS must inform the transport company and claim the damages in case they have been produced by it. If the CLIENT does not communicate the possible incidents that it detects, HALTERAS is not responsible for the damages caused.

Money back

Once the product has been returned, when it arrives at HALTERAS, it will be examined that it meets the return conditions described above. This process may take about 10-15 days, and if everything is correct, HALTERAS will proceed to pay the amount of the purchase, except for the cost of collecting the product, which will be equal to the value of the postage paid for shipping.

The amounts paid by the CLIENT will be returned within a maximum period of fifteen days from receipt of the returned item, by bank transfer to the account designated by the CLIENT.

More information

For more information, consult the General Conditions of HALTERAS.

HOW DO I RECEIVE MY MONEY?

Once it is verified and determined that the reason for return is a manufacturing error, the corresponding economic amount will be refunded together with the shipping amount assumed by the customer within 15 working days.

CUSTOMIZED items will not have a return option.

DEFECTIVE PRODUCTS

We control the quality of each product. However, in minimal cases, there may be a manufacturing defect. If you believe that your product has a manufacturing defect, please contact us at pedidos@halteras.es and tell us about the case. Products damaged as a result of excessive use over a long period of time will not be considered defective.

HALTERAS after verification and consideration of the defect in the garment will bear the shipping costs in case of changes as long as the collection is scheduled by HALTERAS within Spain and Portugal and in NO case if the customer has chosen a different shipping method than the one. cheaper, or if the change is made outside the aforementioned territories.

ORDER CANCELLATION PROCESS

Before sending the binding order, you can at any time review the order data (goods, quantity, price, shipping and payment method) and, if necessary, modify it.

The order process can be canceled at any time as long as the cancellation is communicated by e-mail to orders@hateras.es before the shipment is confirmed. If the order has already been sent but the customer still wants to continue with the cancellation, HALTERAS will refund its value less the cost of shipping and subsequent return.

The confirmation of the entry of the order is made with an automatic email immediately after the order is sent, this does not imply the acceptance of the offer by HALTERAS.

To process your cancellation, please send us an email to orders@hateras.es with your personal data and the order identification data (order number) or by calling +633.058.163 if you have any questions.

COMMUNICATIONS

If you want to ask us anything, or make a claim, you should contact HALTERAS, with address at C / Bosc de la Torroja 8, 08780, Pallejà (Barcelona) e-mail info@halteras.es and telephone 658 99 14 39 with NIF 49244104T .

APPLICABLE LAW AND FORUM

This purchasing system is subject to the legislation in force in Spain (Civil Code, Commercial Code, Law 7/1996, of January 15, on the regulation of retail trade, Law 7/1998, of the General Contracting Conditions, Law 26/1984, General for the Defense of Consumers and Users, Royal Decree 1906/1999, of December 17, regarding telephone and electronic contracting with general conditions and Law 34/2002, on Information Society Services and electronic commerce). In accordance with Law 34/2002 of July 11, the contract will be presumed to be held at the seller’s address (Spain). If, in your case, there are disagreements that may arise as a result of this contractual relationship and cannot be resolved amicably, it will be submitted to the Courts that are deemed competent in each case.

EXTRAJUDICIAL RESOLUTION OF DISPUTES

In accordance with art. 14 of EU Regulation 524/2013

In this sense, if the acquisition between you and us has been concluded online through our website, in accordance with EU Regulation No. 524/2013, we inform you that you have the right to request an out-of-court dispute resolution with us. in terms of consumption accessible through the address https://ec.europa.eu/consumers/odr/main/?event=main.home2.show